The many companies, municipalities, school districts, and other institutions that choose DCI do so because we are focused on providing the best possible Service and Support for the vast array of technology solutions we provide. We also focus on the unique needs of our customers. For this reason, our clients consider DCI a key component of their competitive strategy.
For over 40 years, we have stayed true to our word. We stand as much by our new products as we do our old. We have customers still devotedly using legacy equipment who know and understand that we have, and always will be, a trusted reliable partner in their businesses communications needs
We make it our business to know your business. Our Service and Support team comprises subject-matter experts who have in-depth knowledge of the unique challenges and opportunities facing your industry and, more specifically, your enterprise. Using this information, we tailor our Support solutions to fit your specific needs. No matter where you are around the Pacific North West region, and beyond, DCI will be there. Whether you operate a small or medium-sized business or a large enterprise, we have the resources and the knowledge to handle your unique requirements.
DCI endeavors to be proactive with our client’s communications technologies in use, and with new emerging technologies as well, whether provided by DCI or not. When new technologies emerge we strive to educate our clients about them and help them make the right choice for their enterprise. The driving force being to help our clients be more efficient and profitable, and to keep a competitive edge in their respective industries. We know that in doing so we can create a lasting mutually beneficial relationship for both.
However, all this is meaningless without integrity. We can assure that, despite the ups and downs of the communications industries, DCI has kept its focus not only on its clients support, but also on innovation. As a result, we have remained steadfast through dramatic industry fluctuations, a partner our clients can rely upon.
Whether a “pay as you go” support client, or a client with an all inclusive 24/7/365 Extended Maintenance agreement, DCI shall strive to deliver the world class support our clients have grown accustomed to.